Terms & Conditions

Terms and Conditions

Prime Books Inc

Welcome to Prime Books Inc. These Terms and Conditions explain the rules for using our website and services. By visiting our website, reaching out to us, or booking any of our services, you agree to what's written below. If something here doesn't sit right with you, we'd ask that you not use our website or services.

Please read through this page carefully. If anything is unclear, you can contact us using the details listed on our website.

About Prime Books Inc

Prime Books Inc offers illustration, editing, and publishing support to authors. The scope of any project we take on is agreed upon in writing before work begins, usually through a service agreement, quote, or email confirmation.

Using Our Website

You may use our website for personal and lawful purposes. By using the site, you agree not to:

  • Misuse the website or try to disrupt how it works

  • Attempt to access areas of the site that aren't meant for public use

  • Copy, reproduce, or republish website content without our written permission

  • Use the site to send unlawful, harmful, or misleading content

  • Upload anything that contains viruses or harmful code

We may update, change, or pause parts of the website at any time without advance notice.

Services and Project Scope

The details of each project, including deliverables, timelines, revisions, and pricing, are confirmed in writing before we begin. Any work outside of what's agreed upon may be treated as an additional request and may involve extra cost or time.

We do our best to meet timelines shared at the start of a project, though timing can shift based on feedback rounds, project complexity, or delays in receiving information from your side.

Payments

Payment terms for each project are shared with you in advance. Depending on the service, this may include a deposit before work starts and remaining payments at agreed milestones or upon completion.

  • All prices are quoted in the currency mentioned at the time of the quote.

  • Payments must be made through the methods we offer.

  • Any applicable taxes or transaction fees are the client's responsibility unless stated otherwise.

If a payment is missed or delayed, we may pause work on the project until it's resolved.

Revisions

Each service includes a set number of revision rounds, which we'll outline before starting. Revisions beyond the agreed amount may involve additional charges. Major changes to the original scope, such as switching the direction of a story, redesigning illustrations from scratch, or changing the format of a book, are considered new requests rather than revisions.

Refunds and Cancellations

Refund eligibility depends on the stage of the project and the type of service. If a refund request is made:

  • Work that has already been completed or delivered is generally non-refundable.

  • For ongoing projects, we may consider partial refunds based on the work done up to that point.

  • Deposits may be non-refundable, as they reserve our team's time and resources.

If you'd like to cancel a project, please reach out to us in writing as early as possible so we can review the request.

Intellectual Property

Your Content

Any material you share with us, including manuscripts, ideas, notes, and references, remains yours. By sharing it, you give us permission to use it for the purpose of completing your project.

Final Deliverables

Once full payment is received, the final deliverables (such as edited manuscripts, illustrations, or published files) belong to you. You're free to use them as you see fit.

Our Materials

Our website content, branding, internal templates, and processes belong to Prime Books Inc. These can't be copied, shared, or used elsewhere without our written permission.

Portfolio Use

Unless agreed otherwise, we may showcase completed work as part of our portfolio or marketing materials. If you'd prefer your project to stay private, just let us know in writing.

Client Responsibilities

To keep your project moving smoothly, we ask that you:

  • Share clear and complete information about your project

  • Respond to questions and review requests in a reasonable time

  • Confirm that any content you share with us is yours to share, or that you have the rights to use it

  • Approve deliverables at each stage so the project can progress

Delays in feedback or approvals may affect the project timeline.

Confidentiality

We respect the privacy of the work you share with us. Manuscripts, ideas, and project details are kept confidential and only shared with team members directly involved in your project.

SMS and Email Communication

By sharing your phone number or email, you agree that Prime Books Inc may contact you about your project, inquiry, or related services.

  • Message and email frequency can vary

  • Standard messaging and data rates may apply

  • You can opt out by replying STOP to messages, or by following the unsubscribe option in our emails

  • Reply HELP to any message for support, or contact us through our website

For more details on how we handle your contact information, please see our Privacy Policy.

Third-Party Links and Services

Our website or communications may include links to third-party websites or services. We don't control these outside sites and aren't responsible for their content, policies, or practices. We recommend reviewing their terms and privacy policies before using them.

Disclaimer

We aim to deliver services with care and attention. That said, the outcome of any book project, including how it's received by readers, sales performance, or visibility on any platform, depends on many factors outside our control. We do not guarantee specific results from publishing, illustration, or editing services.

The information on our website is shared for general information purposes and may be updated from time to time without notice.

Limitation of Liability

To the extent allowed by law, Prime Books Inc is not responsible for indirect, incidental, or consequential losses connected to our services or website. Our total liability for any project is limited to the amount paid by the client for that specific project.

Termination

We may pause or stop a project, or restrict access to our website, if a client:

  • Breaks these Terms and Conditions

  • Engages in unlawful or harmful behavior

  • Repeatedly fails to meet agreed responsibilities, such as payment or feedback

In such cases, any work completed up to that point may still be billable.

Changes to These Terms

We may update these Terms and Conditions from time to time. When we do, the updated version will be posted on this page along with a revised "Last updated" date. We encourage you to check this page now and then to stay informed.

Governing Law

These Terms and Conditions are governed by the laws of the jurisdiction in which Prime Books Inc operates. Any disputes will be handled in line with those laws.

Contact Us

If you have any questions about these Terms and Conditions, you can reach us using the contact details on our website.

Prime Books Inc
Email: info@PrimeBooksInc.com
Website: www.PrimeBooksInc.com/